Home > internet, Uncategorized > My Comcast Ordeal

My Comcast Ordeal

Wednesday, July 16th, 2014 Leave a comment Go to comments

Over the past few weeks, I’ve been getting a call from the same number every few days “on behalf of Comcast” to tell me about special offers that Comcast has. I’m assuming that Comcast hires an outside company to do this, but I just consider this to be a call from Comcast. I get calls like this from Comcast from time to time. I estimate that I get them no more than once or twice a year. I tell them I don’t want to make any changes and they leave me alone for many months. This time, Comcast has been very annoying. For a while, I would answer the phone and they would hang up without saying anything. Now they will at least respond to my hellos.

I normally interrupt them and they try to continue on with their script, so I eventually say that I’m not interested and hang up. Last Friday I let the call go on longer because I was in the middle of a walk. The person said, “So you don’t want to take advantage of these deals?” I said “No” and not to call me anymore. Then I hung up.

Today is Wednesday and I’ve gotten calls the past 2 days. I had decided today to let them get to the end of their script without agreeing to any upgrade. The person on the phone asked me what I do to watch TV. I lied and said that I stream everything. Either the call was interrupted or she hung up. I am in a building where I don’t get good reception, so I think the call was interrupted. This makes me believe that they will call me again within the next few days.

The incident with Ryan Block and Veronica Belmont that’s been in the news reminded me of my own ordeal. I’m seriously thinking about switching to Version FiOS even though it will cost me more money. I just hope that their ordeal will make it easier for me to cancel my service if it comes to that.